Globtier Infotech Partners Litmus7 for Global IT Support

New Delhi [India], January 19: Globtier Infotech Limited (BSE: GLOBTIER | INE12P601017), a leading provider of customised IT and software solutions, has announced a strategic engagement with Litmus7 to support global enterprise client projects across helpdesk operations and SAP technology initiatives.

The partnership marks a significant step in expanding Globtier Infotech’s role in global helpdesk operations and IT Service Management (ITSM) for large-scale enterprise environments. Through this collaboration, Globtier will deliver structured and scalable support services designed to meet the needs of geographically distributed clients operating across multiple regions and time zones.

As part of the engagement, Globtier Infotech will strengthen its managed services portfolio by providing SAP functional and technical support to Litmus7’s global client base. This includes support for SAP enhancement, application maintenance, and ongoing operational requirements, ensuring continuity and performance across complex enterprise landscapes.

The collaboration also focuses on deploying scalable delivery teams with robust service execution capabilities. These teams will be equipped to manage multi-country delivery models, address multilingual helpdesk requirements, and provide sustained enterprise-grade support services. The operating framework has been designed to ensure consistent service quality while accommodating regional compliance, language diversity, and evolving client needs.

Commenting on the partnership, Rajiv Shukla, Chairman & Managing Director of Globtier Infotech Limited, stated that the engagement aligns closely with the company’s strategic focus on managed support models. He noted that the partnership enables Globtier to deploy structured delivery capabilities across helpdesk operations, ITSM, and SAP services for global client projects.

According to Mr Shukla, the collaboration supports Litmus7’s enterprise customers across multiple geographies, including requirements for multi-country operations, multilingual helpdesk environments, and ongoing SAP enhancement and support services. He added that the partnership strengthens Globtier’s participation in enterprise technology support programs while ensuring reliability, scalability, and consistent service delivery for global customers.

The engagement reflects a broader industry trend in which enterprises are increasingly relying on specialised managed service providers to support mission-critical IT operations. By combining Globtier Infotech’s expertise in managed IT and SAP support with Litmus7’s global client engagements, the partnership aims to deliver efficient, resilient, and future-ready enterprise support solutions.

Globtier Infotech Limited is recognised for its ability to design and deliver customised technology solutions that address diverse business requirements across industries. As a managed IT services organisation, the company provides end-to-end support encompassing infrastructure management, application development, application maintenance, and enterprise technology services for organisations of varying scale and complexity.

With a strong emphasis on enabling clients to adapt to rapid technological change, Globtier continues to evolve its service offerings to include enhanced application support, managed IT services, and custom software development. Its operating model prioritises proactive engagement, close alignment with client objectives, and the integration of strong cybersecurity and governance practices across all engagements.

The partnership with Litmus7 further reinforces Globtier Infotech’s position as a reliable enterprise support partner for global organisations seeking scalable, multi-region IT and SAP service delivery backed by structured processes and experienced delivery teams.

Disclaimer

Certain statements in this document that are not historical facts are forward-looking statements.

Such forward-looking statements are subject to certain risks and uncertainties, like government actions, local, political or economic developments, technological risks, and many other factors that could cause actual results to differ materially from those contemplated by the relevant forward-looking statements. The Company will not be in any way responsible for any action taken based on such statements and undertakes no obligation to publicly update these forward-looking statements to reflect subsequent events or circumstances.